Privacy Statement
This Privacy Statement explains how Daily North collects, uses, shares, stores and protects personal information when you use its websites, applications and related services, collectively referred to as the “Service”.
1. Responsibility for Personal Information
Daily North is responsible for personal information used to manage accounts, subscriptions, customer support, security and the operation of the Service.
2. Information We Collect
Account information may include your name, email address, profile information, login details, language, country, time zone and subscription status.
Habit-tracking information may include habit names, routines, goals, completion status, streaks, reminders, schedules, categories, notes, journal entries, mood or energy records, and any other content you choose to save in the Service.
Payment information may include your subscription plan, billing details, transaction identifier, payment status, card brand and the last four digits of the payment card. Payments are processed by a third-party payment provider. Daily North does not directly store complete payment-card numbers or card security codes.
Technical information may include your IP address, browser, device, operating system, approximate location, pages and features used, cookie identifiers, performance information, error reports and security logs.
Communication information may include support requests, feedback, survey responses, privacy requests and marketing preferences.
3. Sensitive Information
You may choose to enter information about your health, mood, energy levels or personal goals. This information is only processed to provide the features you use.
Sensitive information should only be entered when reasonably necessary for your own tracking purposes. You are responsible for ensuring you have any permission required by law if you enter information about another person.
Daily North does not use sensitive habit or wellness information for targeted advertising or unrelated profiling.
4. How We Use Personal Information
Daily North may use personal information to:
- Create and manage accounts.
- Provide habit-tracking, goal-setting and reminder features.
- Save and synchronise your habits and progress across devices.
- Send reminders, progress updates and service notifications.
- Process subscriptions and payments.
- Provide customer support.
- Authenticate users and protect accounts.
- Detect fraud, misuse and security incidents.
- Fix errors and improve the performance of the Service.
- Communicate important changes.
- Send marketing communications where permitted.
- Enforce the Terms and protect legal rights.
- Comply with legal and regulatory obligations.
Where applicable law requires a legal basis, information is processed because it is necessary to provide the Service, comply with legal obligations, protect legitimate operational and security interests, or act with your consent.
You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
5. How We Share Personal Information
Service providers
Daily North may use service providers for hosting, authentication, payments, email delivery, customer support, analytics, error monitoring and security. These providers are authorised to process information only for the services they provide and must apply appropriate confidentiality and security measures.
Connected services
If you connect the Service to a calendar, storage provider or another application, Daily North may exchange the information required to provide the connection you requested.
Legal and safety purposes
Information may be disclosed where reasonably necessary to comply with law, respond to valid legal processes, investigate fraud or security incidents, protect users or defend legal rights.
Business transactions
Information may be transferred as part of a merger, acquisition, restructuring, financing or sale of all or part of Daily North. Appropriate steps will be taken to protect personal information during the transaction.
6. Sale and Targeted Advertising
Daily North does not sell personal information or share personal information for cross-context behavioural advertising.
Personal information contained in your habit-tracking records is not used for targeted advertising.
If these practices change, this Privacy Statement will be updated and consent or an opt-out mechanism will be provided where required by law.
7. Cookies and Similar Technologies
The Service may use essential cookies for authentication, security and core functionality. It may also use preference cookies and analytics technologies to remember settings and understand how the Service performs.
Where required, consent will be obtained before non-essential cookies are used.
Cookie preferences may be managed through the cookie settings provided on the website or application. Disabling certain cookies may affect the operation of the Service.
8. International Processing
Personal information may be processed in countries other than the country where you live.
Where required, Daily North uses recognised safeguards for international transfers, including contractual protections and other legally approved transfer mechanisms.
9. Data Retention
Personal information is retained only for as long as reasonably necessary to provide the Service, maintain security, meet legal and accounting obligations, prevent fraud and resolve disputes.
Account and habit-tracking information is generally retained while an account remains active. Following deletion, some information may remain temporarily in secure backups or be retained where required by law.
Information that has been permanently anonymised may be retained because it can no longer reasonably identify an individual.
10. Data Security
Daily North uses reasonable administrative, technical and organisational measures designed to protect personal information.
These measures may include encryption, password hashing, access controls, monitoring, secure development practices, backups and incident-response procedures.
No online service can guarantee absolute security. Users are responsible for protecting their login credentials and reviewing account activity regularly.
11. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access personal information held about you.
- Correct inaccurate or incomplete information.
- Request deletion of your information.
- Withdraw consent.
- Object to or restrict certain processing.
- Receive a portable copy of your information.
- Opt out of certain advertising uses.
- Appeal a decision concerning a privacy request.
- Complain to a relevant data-protection authority.
Requests may be submitted through the privacy-request or support function within the Service. Reasonable verification may be required before a request is completed.
Some information may be retained where necessary to comply with law, maintain security, prevent fraud or establish legal rights.
Marketing emails may be stopped through the unsubscribe link contained in each message. Necessary billing, security and service communications may still be sent.
12. Children
The Service is intended for adults and is not directed to children under 16.
Daily North does not knowingly allow children under 16 to create accounts. Users should avoid entering information about children unless it is legally permitted.
If Daily North learns that information was collected directly from a child without appropriate permission, reasonable steps will be taken to delete it.
13. Account Deletion
You may request account deletion through your account settings or the support function within the Service.
You should export any information you wish to retain before requesting deletion.
Deleting an account may not immediately remove information from records that must be retained by law or temporary secure backups.
14. Data Breaches
Daily North maintains procedures for assessing and responding to suspected personal-data breaches.
Affected individuals and relevant authorities will be notified when required by applicable law.
15. Changes to This Statement
Daily North may update this Privacy Statement to reflect changes to the Service, business practices or applicable law.
Material changes will be communicated through the Service, by email or through another reasonable method. Consent will be requested where required by law.